For Mortgage Agents and Brokers

Every Day Without a Real Client Portal Costs You Deals, Time, and Trust.

Lost documents. Insecure email. Endless follow ups. Clients ghosting because the process felt chaotic. It is exhausting. TrustVault gives you the secure, branded portal your clients expected from the start.

30 day free trial
No credit card required
PIPEDA friendly
Your Tuesday Morning
Without TrustVault
  • ×"Did you get my T4? I emailed it twice."
  • ×Client sent SIN over WhatsApp. Again.
  • ×Whose pay stub is this, the husband or the wife?
  • ×Three deals stuck. Same chase. Same anxiety.
  • ×It is 11pm and you are still sorting attachments.
TrustVault
9hrs
Saved per deal, every single time
Your Pain. Our Fix.

Every Headache You Live With, Solved.

Each pain you recognize is already built out as a feature. Not someday. Right now, in the live product.

🚚 The pain
"I am constantly chasing clients for documents."
✓ How TrustVault fixes it
  • Per applicant checklist auto built from mortgage type so clients see exactly what to upload
  • One click email reminders to nudge slow movers without typing a thing
  • Real time status per item, pending to uploaded to approved
  • Instant email alert the moment a client uploads anything
🚚 The pain
"Documents arrive scattered across email, text, and WhatsApp."
✓ How TrustVault fixes it
  • One secure portal per client, every file in one place
  • Filename hints like "Two Piece ID 1" or "T4, 2024" guide proper naming
  • Per applicant grouping (Shared, Primary, Co Applicant 1 to 3) so you never mix up whose document is whose
🚚 The pain
"Co applicants double my workload."
✓ How TrustVault fixes it
  • Add a co applicant in one click, the full checklist duplicates automatically
  • Remove them and their items hide cleanly, no orphaned documents
  • Up to 3 co applicants supported per file
🚚 The pain
"Building a new checklist for every loan type takes forever."
✓ How TrustVault fixes it ✨ AI Powered
  • AI suggests a complete document list for any loan type (Residential, Commercial, Construction, Retail, your own custom types) in seconds
  • Curated library of 50+ common Canadian mortgage documents across 10 categories, one click to add
  • Smart formatting matches the residential standard, two piece ID split into two items, credit split into Equifax and TransUnion with direct report links, government docs (T4, NOA, T1, T2) auto split into the last two tax years
  • Built in dedup so the AI never re suggests something already on your list
  • Review every suggestion before it lands, accept what fits, edit what does not, ignore the rest
  • Auto save while you build, no Save button to remember
🚚 The pain
"Clients send blurry phone photos and screenshots. Lenders want clean PDFs."
✓ How TrustVault fixes it ✨ AI Powered
  • AI scans every photo upload, finds the four corners of the document, and crops away the desk, hand, table, or whatever else is in the shot
  • Auto converts PNG, JPG, WEBP, and iPhone HEIC photos into a clean letter sized PDF, ready to forward to any lender
  • Works in the browser with no app to install, on any phone or laptop the client already has
  • Falls back gracefully if AI is unreachable, the upload still becomes a PDF so a blip never blocks the client
  • Server side magic byte check rejects anything that is not a real PDF after conversion, so lenders never receive a renamed executable or HTML payload
  • Sharp, lender ready PDFs every time, no scanner app required on the client side
🚚 The pain
"I waste hours onboarding every new lead."
✓ How TrustVault fixes it
  • Your personal share link, app.thetrustvault.app/r/your name, goes on business cards, email signature, Instagram bio
  • Client signs themselves up, auto assigned to you with the right checklist
  • Your photo, name, phone and email show on the landing page so they know they are with the right agent
  • Or send a one click "Invite Client" email with a tokenized secure link
🚚 The pain
"I have to protect client privacy (PIPEDA)."
✓ How TrustVault fixes it
  • End to end encrypted storage with row level security so clients only see their own files
  • Full audit trail (TOS, Privacy, Cookies, AUP) with version, timestamp, and IP at signup
  • 15 minute session timeout and IP based new device alerts
  • Rate limited login (brute force attacks get locked out)
  • Canadian data friendly stack
🚚 The pain
"My branding looks unprofessional everywhere."
✓ How TrustVault fixes it
  • Custom brokerage logo and brand name per tenant
  • Your client portal, share link page, and every transactional email wear your brand
  • Plan based limits make team scaling predictable
🚚 The pain
"Working with team members is messy."
✓ How TrustVault fixes it
  • Subscriber and team member roles, with email invites for teammates
  • Optional client sharing toggle so the team sees all clients (or only their own)
  • Single dashboard for the whole brokerage
🚚 The pain
"I want to know when new leads come in immediately."
✓ How TrustVault fixes it
  • Instant email the moment a client signs up via your share link, with name, email, phone, and a one click link to open them in your dashboard
  • Built in reminders and messaging so no file ever slips through the cracks
🚚 The pain
"Switching software is painful."
✓ How TrustVault fixes it
  • 30 day free trial, no credit card
  • Stripe billing for self serve upgrades when the trial ends
  • Works on any device, no install, no app store
🚚 The pain
"I need to see where everything stands at a glance."
✓ How TrustVault fixes it
  • Progress ring per client (X uploaded out of Y total)
  • Filterable client list (active, completed, on hold, archived) with search
  • Per document admin actions, approve, reject, comment, change status, request re upload
The Difference

Two Agents. Same Day. Different Reality.

Without TrustVault

The Chaotic Agent

  • ×Chasing documents across 6 email threads
  • ×Clients texting "any update?" daily
  • ×SIN numbers floating around in inboxes and WhatsApp
  • ×Sorting paperwork until midnight
  • ×Looking unprofessional to clients
  • ×Losing deals to faster competitors
  • ×Anxiety every time the phone rings
With TrustVault

The Trusted Professional

  • Every document in one secure portal
  • Clients see status in real time
  • End to end encryption, PIPEDA friendly
  • Evenings back. Family back.
  • White labeled to your brokerage brand
  • Winning deals on professionalism alone
  • Calm focus instead of constant chase
Simple Pricing

Pick the Plan That Fits Where You Are Today.

All plans start with a 30 day free trial. No credit card required. Cancel anytime. Switch plans as you grow.

Monthly Annual Save 17%
Starter
1 Agent · Up to 25 Clients
$29
USD per month
  • AI Checklist Builder (any loan type)
  • AI PDF Scanner
  • Template Document Checklists
  • Application Form
  • Communication Hub
  • Email Notifications
Start Free Trial
Team
Up to 10 Agents · Up to 250 Clients
$199
USD per month
  • Everything in Pro
  • Team Management
  • Priority Support
Start Free Trial
Custom
Tailored to your agent count and client volume
Let's talk
Pricing built around your brokerage
  • Everything in Team
  • Custom package, terms set by sales
  • Volume pricing across teams
  • White glove onboarding
All prices in USD. Annual billing saves 17% across every plan. Not sure which fits? Book a free call and we will figure it out together.

Curious if TrustVault is the Right Fit for Your Practice?

Book a friendly, no pressure discovery call. We will walk through your situation, your pain points, and show you exactly how TrustVault fits. It is simple, it is free, and you will leave with clarity either way.

No credit card. No sales pitch. Just a real conversation.
Hi, I'm Vera 👋 Quick question about TrustVault? Ask me anything.
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Vera at TrustVault
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